Privacy Policy
We commit to our customers and site visitors:
- Only use your data to improve your experience.
- Protect your data, privacy, and security.
- No spam, you receive what you expect.
If you have any question about how we Protect Your Privacy, write us at contact@tia-talent.com
How we use your information
We use your name & contact details to:
- Deliver your purchases to you
- Send you service messages by e-mail such as order updates
- Send information by email or post about our new products and services
- Keep you up to date (with your permission)
- Prevent and detect fraud against either you or TiA Talent – unfortunate, but absolutely essential
- Show you TiA Talent adverts on your web browser, so you can update our latest products and deals
- Figure out what you and other customers like to ensure we are giving you what you enjoy.
How we use your payment information, use your contact, purchase history and saved items
- Take payment, and give refunds
- Prevent and detect fraud against either you or TiA Talent – unfortunate, but absolutely essential
- Provide better customer service and support
- Handle returns or other order issues.
Why we want to find out what you, and other customers, like :
Improve our website and set default options for you to give you the best possible shopping experience:
- Protect our website
- Prevent and detect fraud against either you or TiA Talent – unfortunate, but absolutely essential
- Match our legal obligations about protecting your data
How we use information from accounts you link to us
- Enable you to log into our website simply and easily without having to create a specific account
- Facilitate your online experience on tia-talent.com and purchase items you want.
- Provide product recommendations
You don’t have to give us any of this personal information, but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.
We also anonymize and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We also share this information with third parties.
Sharing your information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
- Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies.
- Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
- Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
- Companies approved by you, such as social media sites
We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
Marketing messages
If you have said we can, we’ll send you marketing messages by email, text, to keep you aware of what we’re up to and to help you see and find our products. You can stop receiving marketing messages from us at any time. You can do this:
- Through your account settings
- By clicking on the “unsubscribe” link in any email
- By contacting us via email.
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that, as TiA Talent comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request. Stopping marketing messages will not stop service communications (such as order updates or where you have expressed an interest in an activity at TiA Talent, for example new artworks).
We also engage in online advertising, also to keep you aware of what we’re up to and to help you see and find our products. Like many companies, we target TiA Talent banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
The banners and ads you see will be based on information we hold about you, or your previous use of TiA Talent (for example, your TiA Talent search history, and the content you checked on TiA Talent) or on TiA Talent banners or ads you have previously clicked on.
Keeping your information
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you.
Your rights
You have a lot of rights relating to your personal information:
- The right to be informed about how your personal information is being used.
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you
- The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
- The right to stop direct marketing messages, which you can do through My Account, and to withdraw consent for other consent-based processing at any time
- The right to request that we transfer or port elements of your data either to you or another service provider
If you want to exercise your rights, have a complaint, or just have questions, please contact us : contact@tia-talent.com
Changes to how we Protect Your Privacy
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the TiA Talent website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use TiA Talent (TiAAC)
Cookies
Cookies are files stored on your computer or device when you browse the Internet.
Cookies are accessible and detected by the website you browse, and by the companies that post their advertisements on such websites, so that they can recognize the browser you use. By browsing the website, you allow the storing and the use of the cookies issued by our Website.
You may accept or refuse the storing of cookies on your computer under the conditions described in the Article.
How to contact us
We always want to hear from our customers, in case:
- Have any questions or feedback about this notice
- Would like us to stop using your information
- Want to exercise any of your rights as set out above, or have a complaint
Please don’t hesitate to contact us via contact@tia-talent.com or send request to this postal address:
TiAAC
(Centre d’affaire Kandbaz)
30/32 Boulevard de Sébastopol
75004 PARIS
